Service Area


What is this Service?

Transit Services provide citizens with a safe, reliable, efficient and affordable means of
traveling to work, school, home or play. Greater use of public transit systems in a community eases
traffic congestion and improves air quality.

Specific objectives include:

  • Providing mobility options for all residents to ensure access to work, education, health care,
    shopping, social and recreational opportunities
  • Providing affordable transit for everyone in the community, while being fiscally responsible to
    taxpayers and supporting the goal of improving the environment
  • Ensuring services and costs reflect and encourage residential and commercial growth

Influencing Factors:

  • Demographics: Average household income, auto ownership rates, age of population and communities
    with higher immigrant levels impact transit market share.
  • Economic Conditions: Fare increases, fluctuations in commodity and energy prices, foreign
    exchange rates, magnitude of external contracting and contractual obligations with labour.
  • Environmental Factors: Topography and climate.
  • Nature of Transit: Diversity and number of routes, proximity and frequency of service, service
    coverage and hours of operation, automated fare systems, GPS, advance and delay traffic signals and
    the use of dedicated bus lanes. Subway systems can involve much more costly infrastructure to be
  • Non-Residents: Catchment area for transit riders may extend beyond municipal boundaries.
  • Size of Service Area: Higher costs per capita to service large geographic areas with small
    populations. Higher density development corridors and contiguous development contribute to a lower
    cost per capita. Service and costs are also affected by type of development, topography, density
    and total population.
  • Transit System and Vehicles: Loading standards of vehicles, composition of fleet (bus, subway or
    LRT), diesel versus natural gas, high floor versus low floor accessible and age of fleet.