We foster and support a culture of service excellence in municipal government by creating new ways to measure, share and compare performance data and operational practices.
We joined MBNCanada because the collaboration of service area experts from across the country ensures rigour and comparability of data, and leads to the integrity of the system. We’ve already pulled MBNCanada information into our analysis and recommendations.”
“We value the support network. The data gives us credibility but the network gives us the power to leverage the expertise of people across the country.”
Being part of MBNCanada means we’ve normalized the concept of performance measurement and benchmarking. It’s now part of municipal business.”