What is this Service?

By-law Enforcement Services help protect the public health, safety and property rights of citizens through timely, consistent and effective enforcement of by-laws.

The number and nature of municipal by-laws vary extensively throughout MBNCanada municipalities. MBNCanada benchmarks the following specified by-laws, which most of the single-tier MBNCanada municipalities have in common.

Specific objectives include:

• Yard maintenance
• Property standards
• Noise control
• Zoning enforcement
• Animal control

Influencing Factors:

• Contracted Services:  Components may be contracted out or provided by municipal staff.
• Enforcement:  Differing service delivery models and organizational forms.
• Geography:   Total square kilometers and population density of the municipality.
• Inspections:  Extent, complexity of the inspections done by each municipality, including the use of proactive inspections.
• Service Levels:   Different service standards set by each municipality’s Council, i.e. response time is dependent on the standard set by the municipality and the nature of the complaint.
• Processes & Systems:   Type and quality of systems used to track complaints, inspections and other data.

Additional Information:

For the purposes of this report, the term “specified” refers to yard maintenance, property standards, noise control and zoning enforcement by-laws.