What is this Service?
By-law Enforcement Services help protect the public health, safety and property rights of citizens through timely, consistent and effective enforcement of by-laws.
The number and nature of municipal by-laws vary extensively throughout MBNCanada municipalities. MBNCanada benchmarks the following specified by-laws, which most of the single-tier MBNCanada municipalities have in common.
Specific objectives include:
- Yard maintenance
- Property standards
- Noise control
- Zoning enforcement
- Animal control
- Contracted Services: Components may be contracted out or provided by municipal staff.
- Enforcement: Differing service delivery models and organizational forms.
- Geography: Total square kilometers and population density of the municipality.
- Inspections: Extent, complexity of the inspections done by each municipality, including the use of proactive inspections.
- Service Levels: Different service standards set by each municipality’s Council, i.e. response time is dependent on the standard set by the municipality and the nature of the complaint.
- Processes & Systems: Type and quality of systems used to track complaints, inspections and other data.
For the purposes of this report, the term “specified” refers to yard maintenance, property standards, noise control and zoning enforcement by-laws.